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Terms and conditions

I. Payment

After receipt of the booking form, a deposit of 30% of the total rental sum needs to be paid within 7 days, to confirm the booking. The balance has to be paid one month before arrival at the latest.
The payments above-mentioned can be made by credit card, debit card  or a bank transfer.
We charge 15 euros booking fee.

The bank account is in the name of Benidormland SL with the Banco Sabadell, Passeig del Plà de Garaita 28, La Nucía, Alicante, Spain.
IBAN Number               ES14 0081 1241 8300 0116 4119
Our VAT number is:    B – 53451118


II. Guarantee

On your arrival, we ask you to pay a guarantee of 200 GBP or EUROS in cash. On your departure, this amount will be paid back in cash, if no serious damage and if the apartment is in a good condition and clean.


III. Cancellations

We draw attention that making a cancellation or travel insurance is the responsibility of the client. When cancelling a booking, you must inform us as soon as possible, so we can send you an invoice for the money you paid, to allow you to reclaim the paid amount back from your insurance company. Refunds are not forthcoming if you need to cancel a booking or if you need to leave the apartment earlier.


IV. Arrival & departure

Arrivals and departures are possible on any day of the week. On your arrival, you can enter the apartment ever since 13.00 hours. At the departure date, the apartment has to be left at 10.00 hours. If you would like to arrive earlier or depart later, please let us know, and we will try to find a solution.


V. Pets

Pets are not allowed.


VI. Responsibility

Benidormland S.L. is not responsible for any loss of your personal possessions, either indoors or outdoors. We advice you to lock the door well (turn the key twice) and take out a travel Insurance.


VII. Baby cot and high chair

On request are for rent:

- a baby cot + linen at 20 euros a week. Every week more costs 10 euros extra.

- a high chair at 10 euros a week. Every week more costs 5 euros extra.